Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to provide a smooth and reliable shopping experience. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are not processed or shipped on weekends or holidays.
- Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times are:
- United States: 7–15 business days
- Canada: 8–18 business days
- International: 10–25 business days
Please note that shipping times are estimates and may vary due to customs, weather, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. We may occasionally offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number by email. Tracking information may take 24–72 hours to update after shipment.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include your order number and photos of the damaged item. We will review the issue and provide a suitable resolution.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team. We are happy to assist you.